Average delivery duration

We ship items within 3 to 10 days of payment processing

In - Stock Items delivery

Items from stock are shipped in 6 hours of order     

We use most popular shipping companies

How are your prices? Do you charge more than the Post Office? — Pony  Express Redmond - new location in Redmond Town Center

 

Delivery
All orders are sent via service you select during checkout. We are MADE-TO-ORDER company. Which means we manufacturer your order after receiving your order and payment. We take 3 days to 10 days to manufacturer any order we receive. If there is any change, we will inform you in advance.

In the unlikely event of any issue during manufacturing we will try to contact you in order to take your instruction.

Please allow 3-4 working days from dispatch of your order before notifying us of any late deliveries.

Delivery (International)
Please allow 3-5 days for FedEx, UPS, DHL & 7-15 working days for other services.

Please note VAT is included in product cost.

You parcel may also be subject to customs charges, import duties and taxes which are levied once the package reaches your country. Please read policies, terms and conditions of customs of your country.

Damaged goods

If your order arrived damaged or if a packing error occurred; please email us immediately at SALES providing your order number, name, address, and a description of the problem. 

Returns
If for any reason you are dissatisfied with your purchase, please contact Sizzling Silver within 7 days after the day of delivery to return or exchange any unused items in their original packaging. Please note that it is your responsibility to ensure that the items are returned to us in a saleable condition. Once opened and/or used, products cannot be returned to us unless they are damaged or faulty. We will refund the cost of the products upon receipt of the returned items. Shipping costs for any returns will not be reimbursed.  Should you wish to exchange any items, you will be liable for the cost of re-delivery.

Your Statutory Rights
Our Returns Policy does not affect your statutory rights. 

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